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Return Policy


At Buffalo Brands Inc, DBA 716 Express, we strive to ensure your complete satisfaction with your purchases. If for any reason you are not entirely satisfied with your purchase, we are here to help. Please read our return policy carefully to facilitate a smooth return process:

1. Eligibility for Returns:

  • We accept returns within 20 days from the date of purchase on all non food items .

  • To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.

  • Items that are not eligible for return include perishable goods, intimate or sanitary products, hazardous materials, and gift cards.

2. Initiation of Return:

  • To initiate a return, please contact our customer service team at [contact email/phone number] to obtain a Return Merchandise Authorization (RMA) number.

  • Please ensure to include the RMA number clearly on the packaging of the returned item.

3. Return Shipping:

  • Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.

  • We recommend using a trackable shipping service and purchasing shipping insurance for high-value items, as we cannot guarantee that we will receive your returned item.

4. Refunds:

  • Once we receive your return, we will inspect it and notify you of the status of your refund.

  • If the return is approved, we will initiate a refund to your original method of payment within [number of days] days.

  • Please note that shipping costs are non-refundable, and a restocking fee may apply for certain items.

5. Exchanges:

  • If you wish to exchange an item for a different size, color, or variant, please contact our customer service team to arrange for an exchange.

  • Exchanges are subject to product availability. If the desired item is not available, we will issue a refund or store credit.

6. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately upon receipt.

  • We will arrange for a replacement to be sent to you at no additional cost, or issue a refund if preferred.

7. Exceptions:

  • Certain items may be subject to special return conditions, which will be clearly stated at the time of purchase.

  • Customized or personalized items are non-returnable unless they are defective or damaged.

8. Contact Us:

  • If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at [contact email/phone number].

By making a purchase with Buffalo Brands Inc DBA 716 Express, you acknowledge and agree to abide by the terms and conditions of our return policy as outlined above. We appreciate your business and are committed to providing you with the best possible shopping experience.

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